Terms of Sale — Digital Admin

Version of 14 September 2026

These Terms of Sale (hereinafter "ToS") govern the provision of the Digital Admin software platform by Digital Admin Sàrl (hereinafter "Digital Admin") to its professional clients. They apply to any account creation and any subscription taken out on https://app.digitaladmin.ch.

The processing of personal data is described in the privacy policy, which forms an integral part of these ToS.

1. Purpose and scope

Digital Admin provides, as an online software service (SaaS), a business management platform comprising in particular invoicing, quotes, accounting, VAT, point of sale and payroll, depending on the plan subscribed.

These ToS apply to the exclusion of any other terms, including the client's purchase conditions. Any derogation must be agreed in writing.

2. Clientele

The platform is intended exclusively for businesses, self-employed individuals, associations and institutions acting in the course of their professional activity. It is not intended for consumers within the meaning of consumer protection law.

The client declares that they are acting in a professional capacity and have the legal capacity to contract.

3. Formation of the contract

The contract is formed in three distinct and voluntary steps:

• the creation of the account and business, which opens a free trial period;
• the selection of a plan and billing cycle by the client, which alone creates the paid subscription;
• the payment of the first invoice, which activates the subscription.

No paid subscription is created without an express choice by the client. A plan assigned by default during the trial does not constitute a commitment and does not give rise to any invoicing.

4. Free trial

Every new business benefits from a free trial period of fifteen (15) days, with no obligation.

• No payment method is required to start the trial.
• The trial provides access to all features of the platform, regardless of the limits of the plan that may be chosen afterwards.
• At the end of the trial, a client who has not chosen a plan owes nothing. Their access is restricted to read-only, and their account is then closed in accordance with Article 16.
• Only one trial period is granted per business.

This free trial constitutes the guarantee offered to the client: it allows them to fully evaluate the service before any payment.

5. Plans, prices and taxes

The plans and their prices are those published on https://digitaladmin.ch on the date of the client's choice.

• All prices are stated in Swiss francs (CHF) and are exclusive of tax.
• The Swiss value added tax at the applicable legal rate — currently 8.1% — is added to the price for clients with their registered office in Switzerland.
• Clients with their registered office abroad are not charged Swiss VAT, as the service is deemed to be provided at the recipient's location. Where applicable, it is their responsibility to pay the tax due in their country.
• The annual price, invoiced in one instalment, is lower than twelve monthly payments.
• Add-ons may be added at any time; they are invoiced separately, at the published rate.

Digital Admin may modify its prices. Any modification is communicated to the client at least thirty (30) days before it takes effect, and only applies from the next renewal. The client who refuses the modification may terminate in accordance with Article 8.

6. Invoicing

• The invoice is issued before payment. It is made available in the client area and includes the required legal information.
• It is issued in advance: fifteen (15) days before the due date for a monthly subscription, thirty (30) days for an annual subscription.
• The payment term is thirty (30) days from the invoice date.
• The client accepts electronic invoicing. No paper invoice is sent.

7. Payment methods

Each invoice may be paid, at the client's choice and for each due date:

• by Swiss QR invoice, bank transfer;
• by payment card, using the secure payment link on the invoice.

Card payments are processed by a licensed payment service provider. Digital Admin does not store or process any complete bank card data.

When the client expressly requests that their card be saved for future due dates, these are automatically charged on their due date. The client may withdraw this authorisation at any time, with effect on due dates not yet charged.

8. Duration, automatic renewal and termination

The subscription takes effect upon payment of the first invoice.

• Monthly subscription: the client may terminate at any time. Termination takes effect at the end of the subscription month already paid for. No fraction of a paid period is refunded.
• Annual subscription: entered into for twelve (12) months, it is automatically renewed for an identical period, unless termination is notified at least thirty (30) days before the due date.
• Termination is carried out from the client area or in writing to contact@digitaladmin.ch.
• Digital Admin may terminate with thirty (30) days notice, or with immediate effect in the event of a serious breach of these ToS, unlawful use of the platform, or default of payment under Article 10.

9. Change of plan

• Upgrade: immediate effect. The price is calculated pro rata for the remaining period, with the unused value of the previous plan deducted. An adjustment invoice is issued.
• Downgrade: takes effect at the end of the current period. Access to the higher plan is maintained until that date. No refund is due.
• Add-ons: an add-on activated during the trial period is free until the end of the trial. A cancelled add-on remains active until the end of the paid period.

10. Late payment

In the event of non-payment by the due date:

• reminders are sent to the client;
• after all reminders have been exhausted, access is restricted to read-only — the client can view their data but can no longer modify it;
• Digital Admin reserves the right to terminate the subscription and close the account in accordance with Article 16.

A default interest of 5% per annum accrues automatically from the due date, in accordance with art. 104 CO. Reminder and collection costs are borne by the client.

11. No refunds

Amounts paid are not refundable, in whole or in part, in particular in the event of early termination, downgrade, non-use of the service or account closure at the client's initiative.

This rule has a counterpart: the fifteen-day free trial, without card and without obligation, provided for in Article 4. The client thus has full access to the service before any payment.

Cases where a refund is required by mandatory law are reserved, as well as the case of prolonged unavailability attributable to Digital Admin within the meaning of Article 13.

12. Service delivery

The platform is an online service. No physical goods are sold, and no physical delivery takes place.

• Access to the platform is opened immediately after account creation, for the trial period, then as soon as payment is received, for the subscription.
• Access is via https://app.digitaladmin.ch, using the client's credentials, from any modern browser with an internet connection.
• No delivery time other than payment processing is applicable. A card payment is processed within minutes; a bank transfer is processed upon receipt of funds.
• It is the client's responsibility to have the necessary equipment and internet connection.

13. Availability and maintenance

Digital Admin uses reasonable means to ensure the availability of the platform, without guaranteeing uninterrupted operation.

Interruptions may occur for maintenance, updates, or for causes beyond Digital Admin's control. Scheduled interventions are, where possible, announced in advance and carried out outside Swiss business hours.

In the event of continuous unavailability attributable to Digital Admin lasting more than forty-eight (48) hours, the client may request a credit proportional to the duration of unavailability, to the exclusion of any other compensation.

14. Client data

• Data entered by the client belongs to the client. Digital Admin acquires no rights over it and uses it solely for the purpose of providing the service.
• Data is hosted on servers located in Switzerland.
• The client may export their data from the platform at any time, in the formats available.
• The processing of personal data is governed by the privacy policy and by the Swiss Federal Act on Data Protection (LPD).

15. Client obligations and liability

The client undertakes to:

• provide accurate information and keep it up to date;
• maintain the confidentiality of their credentials and be responsible for any use made with them;
• use the platform only for lawful purposes, and not attempt to circumvent its protections;
• not resell, sublicense or make the platform available to third parties without written agreement.

The client remains solely responsible for their accounting, tax and social declarations and compliance with their legal obligations. The platform is a data entry, calculation and presentation tool; it does not replace a fiduciary mandate or accounting, tax or legal advice. It is the client's responsibility to verify the accuracy of the data entered and documents produced before any official use.

16. Account closure and data retention

At the end of the subscription, regardless of the cause:

• access is maintained in read-only mode for thirty (30) days, to allow the client to export their data;
• after this period, the account is closed and data is archived for twelve (12) months, then permanently deleted;
• a restoration during the archiving period may be requested, and may be subject to charges.

It is the client's responsibility to retain their accounting documents for the legally required period (ten years, art. 958f CO). This obligation lies with the client, not with Digital Admin.

17. Intellectual property

The platform, its code, documentation, trademarks and visual identity remain the exclusive property of Digital Admin. The subscription confers a personal, non-exclusive and non-transferable right of use, limited to the duration of the subscription.

Any reproduction, decompilation, extraction or making available to third parties is prohibited.

18. Limitation of liability

To the extent permitted by Swiss law, Digital Admin's liability is limited to the amount actually paid by the client during the twelve (12) months preceding the event giving rise to the claim.

The following are excluded: loss of profit, loss of revenue, loss of clients, reputational damage, and any indirect or consequential damage.

Digital Admin is not liable for the consequences of incorrect data entry by the client, loss of credentials, or an interruption attributable to a third party — internet provider, hosting provider, payment provider.

These limitations do not apply in the event of wilful misconduct or gross negligence.

19. Subcontractors

Digital Admin uses subcontractors for hosting (data centres located in Switzerland), card payment processing and transactional email delivery. These subcontractors are bound by equivalent confidentiality and security obligations. The current list is provided in the privacy policy.

20. Support

Support is provided by email at contact@digitaladmin.ch, on Swiss business days. Digital Admin endeavours to respond within a reasonable time, without guaranteeing a response time, unless otherwise agreed.

21. Amendments to the ToS

Digital Admin may amend these ToS. Any amendment is communicated to the client thirty (30) days before it takes effect. If the client does not terminate within this period, the new ToS are deemed accepted.

22. Force majeure

Neither party is liable for non-performance due to force majeure, including natural disaster, war, government action, widespread network failure or major failure of an infrastructure provider.

23. Assignment

The client may not assign the contract without the written consent of Digital Admin. Digital Admin may assign the contract in the context of a restructuring or transfer of business, upon informing the client.

24. Severability

If any provision of these ToS is declared null or unenforceable, the remaining provisions shall remain in force. The null provision shall be replaced by a valid provision whose economic effect is as close as possible.

25. Entire agreement

These ToS, the privacy policy and the client's order constitute the entire agreement between the parties.

26. Communications

Communications are validly made by email, to the address provided by the client in their account, and to contact@digitaladmin.ch for Digital Admin.

27. Language

These ToS are drafted in French. Versions in other languages are provided for information purposes only. In the event of any discrepancy, the French version shall prevail.

28. Applicable law and place of jurisdiction

These ToS are governed by Swiss law, to the exclusion of conflict of law rules and the Vienna Convention on the International Sale of Goods.

The exclusive place of jurisdiction is Geneva, Switzerland, subject to any mandatory forum.